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Sample Report — Fictional Brand

AI Buyer Perception Report

This is a sample report for a fictional B2B SaaS company ("AcmeCRM"). It shows exactly what a Perciva snapshot delivers — risky claims, displacement alerts, and prioritized fixes.

4

AI Engines Checked

ChatGPT, Perplexity, Gemini, Claude

12

Buyer Prompts Run

Across pricing, comparison, features

3

Risky Claims Found

2 high · 1 medium

1

Competitor Displacements

On mid-market comparison

Claim Analysis

What AI engines are telling buyers about AcmeCRM — and where they're wrong.

high risk ChatGPT

Prompt: "Best CRM for startups under 50 employees"

"AcmeCRM pricing starts at $79/user/month"

Reality: Actual pricing starts at $29/user/month

high risk Perplexity

Prompt: "Does AcmeCRM integrate with Salesforce?"

"AcmeCRM does not currently offer native Salesforce integration"

Reality: Native Salesforce integration shipped 14 months ago

medium risk Gemini

Prompt: "AcmeCRM vs CompetitorX for mid-market"

"CompetitorX is generally considered the stronger option for mid-market teams"

Reality: AcmeCRM was recommended here 4 weeks ago — competitor displaced

low risk Claude

Prompt: "Is AcmeCRM SOC 2 compliant?"

"AcmeCRM is SOC 2 Type II certified as of 2025"

Reality: Accurate — no action needed

Competitor Displacement

Where competitors have replaced AcmeCRM in AI recommendations.

displacement detected

Prompt: "AcmeCRM vs CompetitorX for mid-market"

4 weeks ago, Gemini recommended AcmeCRM as the top choice for mid-market teams. Now CompetitorX is recommended first, citing their recently published mid-market case studies.

Likely cause: CompetitorX published 3 mid-market case studies in the last month. AcmeCRM has no mid-market-specific content.

Recommended Fixes

Prioritized actions to correct AI perception — highest impact first.

P0 Update /pricing page

Add clear per-user pricing ($29/mo) in structured format. AI engines are pulling the $79 figure from an outdated G2 review.

P0 Publish Salesforce integration guide

Create a dedicated /integrations/salesforce page with setup steps, screenshots, and proof points. Current docs page doesn't mention Salesforce in the first 500 words.

P1 Add mid-market case study

Publish a case study with a 50-200 employee customer. CompetitorX has 3 mid-market case studies AI can cite — AcmeCRM has zero.

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